Manage your subscription

You pick and switch plans in Settings → Billing. Cancelling, your payment method and your invoices are in Stripe's billing portal, opened with Manage Subscription in Settings → Account. To open Settings, click your name at the bottom of the dashboard sidebar. Payments are processed by Stripe; Viral Garden never sees your card details.

#Upgrading from Free

1. Open Settings → Billing.
2. Pick monthly or yearly with the toggle (yearly saves 17%).
3. Click Get started on a plan and complete the Stripe checkout (card payment; promo codes accepted).

You're returned to the dashboard when payment completes. Your plan and credit top-up apply within a few moments — the Billing tab shows a green Current plan badge on your active plan.

#Switching plans

1. Open Settings → Billing and pick monthly or yearly.
2. Click Switch plan on the plan you want, then Confirm switch.

Stripe charges the prorated difference straight away, and the new plan starts once that payment goes through; if your bank needs to confirm it, you're taken to a Stripe payment page. Moving to a cheaper plan leaves the unused part as a Stripe credit that pays toward your next invoices. Your credits aren't topped up at the switch: the new plan's allowance applies from your next monthly top-up.

Switching between monthly and yearly billing works the same way and keeps your billing day of the month, so your monthly top-ups stay on the same day. To go back to Free, cancel instead.

#Renewals

Your plan renews automatically each cycle (monthly or yearly). Either way, your credit balance is topped up to the plan's allowance every month on your billing date's day of the month — see Credits.

#Cancelling

Paid plans are cancel-anytime:

1. Open Settings → Account and click Manage Subscription.
2. Cancel your plan in the Stripe billing portal that opens.

You keep full access until the end of the billing period you've paid for. If you change your mind before then, renew the plan from the same portal. While a cancellation is pending, Switch plan in Billing is blocked; renew first, then switch.

You can also email support@viral.garden from your account email and we'll cancel it for you.

After the period ends your account returns to the Free plan:

• Any remaining credits stay spendable.
• The stock library returns to the 5-image preview.
• You can't connect any more TikTok accounts, YouTube channels or Instagram accounts (the Free plan's limit is 0). Accounts and channels you connected on a paid plan stay connected and keep posting, by hand and from automations. A YouTube channel stays only while it keeps posting; see Post to YouTube.

#Refunds

For billing questions or refund requests, contact us — include the email on your account.