Help
Contact us
From inside the app (fastest)
- Click your name at the bottom of the dashboard sidebar and choose Contact.
- Fill in a Subject and your Message, then click Send message.
You'll see "Message sent — thanks!" and we'll reply to the email address on your account.
By email
Write to support@viral.garden — the same inbox handles:
- Support — bugs, billing questions, refund requests.
- Cancellations — if you'd rather not use the billing portal. Switching plans and cancelling are self-serve in Settings; see Manage your subscription.
- Account deletion — email from your account address and we'll remove your account and content.
- Privacy questions — anything about your data.
Help us help you
Include what you were doing, any error text word-for-word, and (for billing) the email on your account. Screenshots are gold.